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Get Help

Caring Hands mobilizes compassion towards our neighbors with a variety of support services.


Food Pantries

We have two food pantry locations where visitors are eligible to be served once per week.


The Altoona Food Pantry serves people living in the Southeast Polk and Bondurant School Districts and all of Pleasant Hill. The Eastview Food Pantry serves people living anywhere in Polk County. Please bring a valid ID and piece of mail for confirmation of residency.

​Altoona Pantry (602 3rd St SW, Altoona) Hours:

Monday - Friday 12:00 p.m. – 5:00 p.m. 

Saturday 9:00 – 11:00 a.m.

Eastview (4101 E 42nd St, Des Moines) Hours:

Tuesdays and Wednesdays from 2:00 – 5:00 p.m.

Thursday 10:00a.m. – 12:00p.m.

Fridays from 10:00 a.m. – 2:00 p.m.

This institution is an equal opportunity provider.

Weekly Market
Supplemental Food Pantry

Weekly Market is a supplement to our regular food pantry. We realize that some families may need extra produce, canned goods, and bakery items between food pantry visits. Families can visit once a week. The variety and quantity of food available through our Weekly Market varies depending upon availability. The program operates through our Altoona Food Pantry.

Weekly Market (602 3rd St SW, Altoona)

Monday - Friday 12:00 p.m. – 5:00 p.m. 

Saturday 9:00 – 11:00 a.m.

This institution is an equal opportunity provider.

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Uplift Program

Our Uplift Program offers limited help with clothing, household items, and utilities.

We know that sometimes you need more than just food. Our Uplift Program begins with a one-on-one conversation to understand your needs. Many times it is food and clothing. Other times, it's more complex. We are here to build relationships and help break the cycle of poverty.

We strive to be good stewards of what God has given us and desire to live out the biblical mandate to care for our neighbors (1 Timothy 6:18) who are experiencing trouble securing the necessities of life. If you're in need, please get in touch with us.

How does it work?

Here are some things you need to know.

  • We assist clients of Caring Hands. Not a client? No worries. We'll help you navigate that process.

  • Requests can take a couple of weeks to process. If you need emergency assistance, contact United Way (call 211) to find other resources in your area.

  • We directly pay companies/agencies to whom funds are owed.

  • We aren't able to accommodate every request for assistance.

  • We share the names and amount of support given with partner churches that support us financially.

Am I eligible?

Our Uplift Program is available to people living in the Southeast Polk and Bondurant school districts, as well as residents of Pleasant Hill. You must fully complete the application process and demonstrate that you have a legitimate financial need. Participation in a local, state, or federal assistance program neither qualifies or disqualifies you from receiving assistance.

If you live outside the school districts listed above, please contact United Way (call 211) to find resources in your area.

How do I apply?

Click here for an Uplift Program application. Once you have completed the application, our staff will contact you. If you need assistance, please contact our Uplift Coordinator at (515) 967-4533 x3 to schedule an appointment. 

Vea y complete el formulario de solicitud del Programa Uplift en español haciendo clic en la bandera en la esquina superior derecha.

Simple Supper

Simple Supper is a community-wide invitation to fellowship around a delicious meal each month. Everyone is welcome, and there's no need to RSVP. Dine-in and carry-out options are both available. 


Our next supper is Monday, June 24th from 5:30 to 6:30 p.m. at Adventure Life Church: 1700 8th St SW, Altoona. Enter through the south entrance by the playground.

The team from SS John and Paul Catholic Church will be serving pork riblet patty sandwiches, baked beans, coleslaw, and cookies. Please join us!

Dine-in service begins at 5:30. Those who prefer to carry-out will be served at 6:00 pm, but we hope you stay and visit with us!

If you know someone who would be blessed by a hot meal and some friendly faces, please invite them to join us!


What People Say

Rachel M

Caring Hands helped me  when I needed food and other necessary items to make it  through payday.

Morgan J

Caring Hands was a God send for me when I really needed help!

Rick W

Caring Hands assisted me financially to help keep a roof over my head. I am so thankful for their assistance.

Share Your Story

We would love to hear your story about how Caring Hands has positively impacted you. 

Click here to share your story.

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